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Privacy Policy

Our Policies

The Policies, Terms and Conditions described below govern the use of this site referred to as “site” or “Hershey Farm”. Your placement of any order and/or use indicates your acceptance of these conditions. Pricing and promotions quoted on this website are for Hershey Farm customers only and may not be honored at Hershey Farm Gift Shop.

Orders Acceptance Policy

Your receipt of an electronic or any other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We “Hershey Farm” reserve the right at any time after receipt of your order to accept or decline your order for any or no reason or to supply less than the quantity you ordered of any item.

Credit Card Payment

We accept the following credit cards for payment: Visa, MasterCard, American Express and Discover. Hershey Farm does not charge a surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number. This information must be the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be billed upon placement of your order, in the unlikely event that we are unable to deliver your merchandise in a timely manner we will promptly refund the charges made to your credit card.

Personal Checks, Cash and Money Orders

Hershey Farm does not accept checks, cash or money orders as a method of payment on internet orders.


We, “Hershey Farm” endeavor to keep your personal information private and secure. When you make a purchase or subscribe to our newsletters or email lists from our site, you provide your name, address, email address, credit card information and phone number. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Customer information will not be sold, exchanged, transferred, or given to any other company, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer.

Our secure servers protect your information using advanced encryption techniques and firewall technology. We use "cookies" to keep track of your current shopping session so that you may retrieve your shopping cart at any time and to provide you with a personal shopping experience. Customer will not receive any continual email solicitation from the company, unless the customer consents to the solicitation when creating their account or by subscribing to such solicitation.

Collecting and Tracking Visitor Information

Hershey Farm collects two types of information about users:

•Information users provided through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters, to participate in our message boards or forums, to email a friend, and from participation in polls and surveys:

•Information Hershey Farm gathers through tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content and our advertising to user’s needs.


Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Usage tracking

Hershey Farm tracks user traffic patterns throughout all of our websites. We do break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

Hershey Farm sometimes tracks and catalogs the search terms that user’s enter in our Search function. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. This helps us continue to build a better service for you.


We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Hershey Farm does use cookies to track user traffic patterns (as described above). Our advertising system delivers a one-time cookie to better track ad impressions and click rates. Our advertising system and our product recommendation feature may use cookies to collect information on the pages you visit on our site to provide personalized recommendations.

You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site.

Privacy on Links and Other Web Sites

Other sites accessible through our site have their own data collection practices and/or privacy policies. Please consult each site to view their privacy policy. We, “Hershey Farm” will not be responsible for the actions of third parties. This site contains links to other sites on the Internet that are owned and operated by third parties. You acknowledge that is not responsible for the operation of or content located on or through any such site.

Sales Taxes

Hershey Farm shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Pennsylvania. For orders shipped to other areas, the purchaser is solely responsible for all sales, customs, duties taxes and/or other taxes.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Hershey Farm shall have the right to refuse or cancel any orders placed for product listed at an incorrect price. Hershey Farm shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Hershey Farm shall immediately issue a credit to your credit card account in the amount of the incorrect price. You will be under no obligation to accept an order for which the price was posted incorrectly.

Trademark/Copyright Notice

This site is operated and owned by Hershey Farm, all materials, “unless specified otherwise,” appearing on this site, including the text, logos, graphics, site design, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Hershey Farm and its suppliers. You may use the content of this site for shopping and related noncommercial purposes.  

For COMMERCIAL PURPOSES none of the materials from this site may be reproduced, copied, modified, posted, uploaded, transmitted, or distributed in any form or by any means without Hershey Farm’s written permission beforehand. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Hershey Farm reserves the right to make changes to this site and these Conditions at any time.